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Cookie policy

Prime Care Group Residential and nursing care | London, Surrey
Prime Care Group > Cookie policy

This Cookie Policy was last updated on 30 November 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.primecaregroup.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram. This content is embedded with code derived from Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram are located in the United States.

6. Placed cookies

WooCommerce

Statistics

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Statistics

Name
History.store
Expiration
Function
Store last visit

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wp_lang
Expiration
session
Function
Store language settings

GDPR Cookie Consent

Functional

Usage

We use GDPR Cookie Consent for cookie consent management. Read more about GDPR Cookie Consent

Sharing data

This data is not shared with third parties.

Functional

Name
viewed_cookie_policy
Expiration
persistent
Function
Store if a message has been shown

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

LiteSpeed

Functional

Usage

We use LiteSpeed for website hosting. Read more about LiteSpeed

Sharing data

This data is not shared with third parties.

Functional

Name
_lscache_vary
Expiration
2 days
Function
Provide the prevention of cached pages

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

AddThis

Marketing, Statistics, Functional

Usage

We use AddThis for providing social share buttons. Read more about AddThis

Sharing data

For more information, please read the AddThis Privacy Statement.

Marketing

Name
ouid
Expiration
1 year
Function
Store a unique user ID
Name
na_tc
Expiration
2 years
Function
Store dynamic variables from the browser
Name
mus
Expiration
1 year
Function
Provide functions across pages
Name
loc
Expiration
13 months
Function
Store location data
Name
uvc
Expiration
13 months
Function
Store and track visits across websites
Name
at-rand
Expiration
persistent
Function
Provide functions across pages
Name
cw_id
Expiration
1 month
Function
Store and track interaction

Purpose pending investigation

Name
uit
Expiration
Function
Name
psc
Expiration
Function
Name
_at.cww
Expiration
Function
Name
__atssc
Expiration
Function
Name
na_id
Expiration
Function

Statistics

Name
uid
Expiration
1 year
Function
Store a unique user ID

Functional

Name
__atuvc
Expiration
13 months
Function
Store performed actions on the website
Name
__atuvs
Expiration
1 year
Function
Store performed actions on the website

ShareThis

Marketing

Usage

We use ShareThis for display of recent social posts and/or social share buttons. Read more about ShareThis

Sharing data

For more information, please read the ShareThis Privacy Statement.

Purpose pending investigation

Name
UIDR
Expiration
Function
Name
__uset
Expiration
Function
Name
uset
Expiration
Function

Marketing

Name
_stgmap
Expiration
1 week
Function
Store and track audience reach
Name
_stamap
Expiration
1 week
Function
Store and track audience reach
Name
stacxiommap
Expiration
1 week
Function
Store and track audience reach
Name
stdlxmap
Expiration
1 week
Function
Store and track audience reach
Name
__stid
Expiration
1 week
Function
Store and track audience reach

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more about Twitter

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Marketing

Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor's identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor's identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor's identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more about WhatsApp

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
times_to_show
Expiration
Function
Name
cookielawinfo-checkbox-*
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
MoneypennyHistory
Expiration
Function
Name
MoneypennyUserAlias
Expiration
Function
Name
quform_session_*
Expiration
Function
Name
ev1j6dzl
Expiration
Function
Name
uvpvgexa
Expiration
Function
Name
xuwnw209
Expiration
Function
Name
emsjs08e
Expiration
Function
Name
fonts
Expiration
Function
Name
MoneypennyRef
Expiration
Function
Name
MoneypennyVisit
Expiration
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
2pmgp7sm
Expiration
Function
Name
6ehcskup
Expiration
Function
Name
qsh9rcv3
Expiration
Function
Name
quform.builder
Expiration
Function
Name
s54scx12
Expiration
Function
Name
ti8k52u2
Expiration
Function
Name
rv0m80i0
Expiration
Function
Name
wi559sar
Expiration
Function
Name
cu3a94pr
Expiration
Function
Name
q83mmsvh
Expiration
Function
Name
lnvau7tk
Expiration
Function
Name
dl54fqsb
Expiration
Function
Name
grvlj5jm
Expiration
Function
Name
SYNCED_BLACKLISTED_URLS
Expiration
Function
Name
debug
Expiration
Function
Name
ld:625f1e15ad7e181562323d2a:$diagnostics
Expiration
Function
Name
_dd_s
Expiration
Function
Name
16msvxuj
Expiration
Function
Name
3vwg1uwr
Expiration
Function
Name
uipffjxg
Expiration
Function
Name
t409ky3y
Expiration
Function
Name
yewap3yg
Expiration
Function
Name
sysj1s8d
Expiration
Function
Name
xlizfdxp
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Prime Care Group
129 Haling Park Road, South Croydon CR2 6NN
United Kingdom
Website: https://www.primecaregroup.co.uk
Email: info@ex.comprimecaregroup.co.uk
Phone number: 0208 688 3053

This Cookie Policy was synchronised with cookiedatabase.org on 30 November 2023.

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The carers have treated the residents with good care and support. The activities for the residents have been varied and excellent… Read more “M G (Daughter of Resident)”

M G (Daughter of Resident)
St John’s Nursing Home
Read more testimonials

I am forever grateful for the love, care, and compassion the staff of St John’s gave my mother-in-law. I cannot praise this nursing home enough. Read more “John E (Son-in-law of Resident)”

John E (Son-in-law of Resident)
St John’s Nursing Home
Read more testimonials

Staff always very friendly and caring. Mum always looked clean and well cared for. Read more “C P (Daughter of Resident)”

C P (Daughter of Resident)
St John’s Nursing Home
Read more testimonials

All the staff, from the nurses to the carers, to the cleaning staff were all excellent. It was a great comfort to know she was safe and well looked after. Read more “Clare A (Daughter of Resident)”

Clare A (Daughter of Resident)
St John’s Nursing Home
Read more testimonials

Since the home has changed hands, it has improved. My mother seems much happier and staff are very good. Read more “P F (Son of Resident)”

P F (Son of Resident)
Sanderstead Care Centre
Read more testimonials

I have found the caring staff and management genuine and competent. The level of care and cleanliness is commendable. I am pleased that my Mother is in trained and skilled hands. I would honour and extend my felicitations to all those who have tendered their services to my mother. Read more “M B (Son of Resident)”

M B (Son of Resident)
St John’s Nursing Home
Read more testimonials

I am very pleased with the care my relative receives at Sanderstead. I feel all needs are met, I am especially impressed by the staff, who are caring, patient and enthusiastic. I am always made welcome when I visit. Read more “Rosemary O (Sister of Resident)”

Rosemary O (Sister of Resident)
Sanderstead Care Centre
Read more testimonials

All staff are friendly and helpful. The home is clean and homely. Staff are always willing to help and very welcoming. They go over and beyond in all areas. My mother is very happy and has settled in very quickly. Read more “Vicky S (Daughter of Resident)”

Vicky S (Daughter of Resident)
Sanderstead Care Centre
Read more testimonials

It has taken a huge weight off my mind to know that my husband is being so well looked after. All the staff are very kind and friendly towards me and all my family. Read more “Barbara E (Wife of Resident)”

Barbara E (Wife of Resident)
St John’s Nursing Home
Read more testimonials

The staff couldn’t be nicer. The staff give a variety of entertainment which is appreciated by all. All year activities are carried out with many visits outside for day trips. Read more “Maggie A (Cousin of Resident)”

Maggie A (Cousin of Resident)
St John’s Nursing Home
Read more testimonials

They looked after my wife very well, but that’s not half of it. I came every day and could see how loved she was. I mean ‘loved’; it was touching. I also saw, over a period of 2 years, how settled the staff were. Read more “John B (Husband of Resident)”

John B (Husband of Resident)
St John’s Nursing Home
Read more testimonials

Staff here are very friendly and helpful. Very kind to my mother. The management team are very good, always asking us if everything is OK and are we happy with mother’s care. Read more “Michael G (Son of Resident)”

Michael G (Son of Resident)
St John’s Nursing Home
Read more testimonials

I have always found the place welcoming and the staff pleasant. A good atmosphere, I just wish my mother has been in St John’s when it was her time to enter a home. Read more “F T (Nephew of Resident)”

F T (Nephew of Resident)
St John’s Nursing Home
Read more testimonials

The staff are always helpful and caring… The home is regularly decorated and the staff try to put on entertainment for special days it is a multicultural environment without friction. Read more “Marion S (Wife of Resident)”

Marion S (Wife of Resident)
Gibson’s Lodge Nursing Home
Read more testimonials

Our homes

St John’s Nursing Home

129 Haling Park Road, South Croydon CR2 6NN

St John’s Nursing Home is a well-established 58-bed nursing home located in a quiet residential area in South Croydon, Surrey.

View home

Gibson’s Lodge Nursing Home

Gibson’s Hill, London SW16 3ES

Gibson’s Lodge is a 52-bed nursing home, located in Streatham. Situated in a quiet, leafy suburban street close to the park…

View home

Book a visit

Book a visit for a guided tour around one of care homes.

Please use this form to book your visit. A member of our team will show you around the home and answer any questions you might have.

If you would like to see full details of our data practices please visit our Privacy Notice and if you have any questions please email info@primecaregroup.co.uk.

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