Job Overview

• Implement actions to meet and maintain administrative and financial standards.
• Assist the development of the philosophy, goals and objectives for the administrative and financial practice.
• Implement action to meet and maintain administrative and financial standards.
• Evaluate standards of administrative and financial competence.

Principal responsibilities

• Being an integral member of the senior management team responsible for and providing oversight of all the activity/entertainment programmes for the service locations.
• Preparing activity and entertainment programmes in line with the organisations’ improvement and business planning and service location staff.
• Preparing and managing budgets for activities and entertainments.
• Procuring or helping to procure cost effective resources and facilities required by individual locations to run their activity/entertainment programmes.
• Representing the organisation in negotiating with prospective and current activity and entertainment providers who offer their services voluntarily or professionally to a specific location or locations.
• Quality checking that the provision on offer or agreed to meets the service’s and service users’ requirements and, where applicable, offers value for money.
• Working with the respective locations’ service managers to ensure they maintain oversight of the activity programmes and entertainments carried out in their location in line with agreed quality assurance, auditing and feedback procedures.
• Working closely with health service agencies and staff to implement local and national guidelines in the service’s locations on the benefits of suitable mental and physical activity for older people and those with physical and mental ill-health.
• Networking local community organisations and groups to promote the links that can be of benefit to service users in their respective locations.
• Providing advice and guidance to location activity organisers/co-ordinators on the planning and running of their programmes.
• Working with service managers on assessing and meeting the support, supervision and training needs of their activities’ organisers/co-ordinators.
• With service managers and activity organisers/co-ordinators, organising publicity and information about the activities being offered, and ensuring it is fully distributed internally and externally, including to local media and on suitable social media.
• Ensuring, through the reviewing and updating of the service’s publicity and information relating to its educational, social and therapeutic activity provision, that the information included in these documents is always accurate and in line with consumer law.
• Maintaining and developing the service’s “information bank” about community and other resources that staff and service users across the service can access as required.
• Regularly reporting on progress to the registered provider on the activities programmes in the service with recommendations for improvements.

Role Specific Duties

• To maintain administrative and financial skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
• To provide administrative and financial services in accordance with current best practice.
• To supervise the administrative and financial services in accordance with agreed standards, legislative requirements, relevant regulations, in line with accepted best practice and within the financial plans agreed from time-to-time.
• Be responsible for promoting and safeguarding the welfare of those individuals they support.

Purpose of position

To be responsible at a senior level for the strategic planning, delivery, reviewing and evaluating of activity programmes and activities for service users in all services and locations run by the organisation.

To ensure that activity planning and delivery are well integrated into the quality improvement plans for the care service.

To work closely with care service managers:

• in planning and organising suitable activity/entertainment programmes for service users in specific locations or across locations run by the care provider,
• in the recruitment and selection of activity organisers and co-ordinators appointed by the location
• in providing suitable information, support, supervision and training to appointed activity organisers and co-ordinators in specific locations and across the organisation

To ensure that service users in each service location engage in activities that help them to achieve positive outcomes in terms of their health and wellbeing and that these are in line with their assessed needs and wishes as recorded in their care and support plans.

To ensure that all activities offered reflect people’s individual and cultural interests, including religious beliefs, and are developed in line with equality and diversity policies and the service’s commitment to anti-discrimination.

To plan with activity organisers and co-ordinators, whom the post holder is managing or supporting, provide a well-thought-out set of activities that educate, entertain, provide therapeutic experiences and generally stimulate service users physically and/or mentally, and which improve their health and wellbeing in line with their care and support needs.

To ensure that service users individually and together are being involved in identifying and choosing their activities and entertainments, and can engage in their local communities and social networks and community activities.

To ensure that all activity/entertainment programmes are developed in co-production with service users and all involved in their health and wellbeing, including relatives, location staff, other professionals and activity/entertainment providers.

To oversee with the individual service management the recruitment and appointment of staff who will be responsible for organising and co-ordinating activity programmes and entertainments in their location, including the drawing up of their job specifications and descriptions, which are likely to require tailoring to their particular work situation.

To make staff aware that their safeguarding responsibilities extend to all social activities that they organise.

Principal responsibilities

• Being an integral member of the senior management team responsible for and providing oversight of all the activity/entertainment programmes for the service locations.
• Preparing activity and entertainment programmes in line with the organisations’ improvement and business planning and service location staff.
• Preparing and managing budgets for activities and entertainments.
• Procuring or helping to procure cost effective resources and facilities required by individual locations to run their activity/entertainment programmes.
• Representing the organisation in negotiating with prospective and current activity and entertainment providers who offer their services voluntarily or professionally to a specific location or locations.
• Quality checking that the provision on offer or agreed to meets the service’s and service users’ requirements and, where applicable, offers value for money.
• Working with the respective locations’ service managers to ensure they maintain oversight of the activity programmes and entertainments carried out in their location in line with agreed quality assurance, auditing and feedback procedures.
• Working closely with health service agencies and staff to implement local and national guidelines in the service’s locations on the benefits of suitable mental and physical activity for older people and those with physical and mental ill-health.
• Networking local community organisations and groups to promote the links that can be of benefit to service users in their respective locations.
• Providing advice and guidance to location activity organisers/co-ordinators on the planning and running of their programmes.
• Working with service managers on assessing and meeting the support, supervision and training needs of their activities’ organisers/co-ordinators.
• With service managers and activity organisers/co-ordinators, organising publicity and information about the activities being offered, and ensuring it is fully distributed internally and externally, including to local media and on suitable social media.
• Ensuring, through the reviewing and updating of the service’s publicity and information relating to its educational, social and therapeutic activity provision, that the information included in these documents is always accurate and in line with consumer law.
• Maintaining and developing the service’s “information bank” about community and other resources that staff and service users across the service can access as required.
• Regularly reporting on progress to the registered provider on the activities programmes in the service with recommendations for improvements.

Qualities, experience and qualifications’ requirements

• To have care management experience and qualifications to exercise the full range of responsibilities described above.
• To know how to develop and implement strategic plans for activities and entertainment programmes across an organisation.
• To have experience of managing special projects or programmes requiring teamworking and networking skills.
• To have experience and competence in managing budgets and contracts.
• To understand the needs of service users for activity, entertainment and stimulation.
• To understand how mental and physical activity promotes health and wellbeing.
• To have good planning and organising skills.
• To seek innovative and creative means for improving the social lives of service users and their personal development and wellbeing.
• To have qualifications in a relevant profession, eg as an occupational therapist and/or an advanced vocational qualification in activity programming (as recommended by Skills for Care).
• To engage in continuous professional development by studying all aspects of the role and how it could develop.

Purpose of position

To share with other staff in meeting the personal care needs of service users in ways that respect the dignity of the individual and promotes independence, equality and social inclusion.

To help in the care of the care users’ physical environment and in the general day-to-day activities of the care home.

To take delegated responsibilities in the charge of the care users under your care, to the appropriate level.

To ensure that the people you look after are always kept safe from harm in line with the care home’s safeguarding policies and are not discriminated against in any way.

Principal responsibilities

• Assist care users with their personal care needs, eg with dressing, undressing, bathing and toilet.
• Help care users with mobility problems and other physical disabilities such as incontinence, help in the care and use of aids and personal equipment.
• Help in the promotion of mental and physical activity of care users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreations.
• Support service users to keep their rooms and possessions in line with their wishes, helping to make and change beds, tidy rooms and do light cleaning (if applicable to the setting).
• Support service users to sort their clothes for laundry and for mending, changing and putting away (if applicable to the setting).
• Serve meals; assist care users at mealtimes if required; wash up utensils.
• Answer emergency calls and respond to people’s urgent needs in line with the home’s procedures.
• Be hospitable to visitors and guests by answering the door and the telephone; and greeting visitors in line with the home’s standards of “customer care”.
• Follow people’s care plans, read and write reports in case plans as required.
• Report and record all concerns about residents’ care and about the safety of the premises, its facilities and equipment.
• Take part in staff and residents’ meetings and also in training activities as required.
• Support residents in taking their medicines when trained and competent.

Responsibilities

• Clean facilities by sweeping, dusting etc.
• Perform maintenance and light repairs.
• Perform routine landscaping on the grounds.
• Paint and fill gaps or crevices. (on walls, sidewalks etc.)
• Undertake light installation or carpentering. (e.g. build cabinets)
• Repair equipment or appliances.
• Assist trades people with electrical, plumbing or HVAC repairs.
• Undertake duties as assigned or emergency tasks. (e.g. shoveling snow)
• Identify and report the need for major repairs.

Requirements

• Proven experience as handyman.
• Experience with hardware tools and electrical equipment.
• Basic understanding of electrical, plumbing or HVAC systems.
• Basic math skills.
• Good communication ability.
• Well-organized and apt in problem-solving.
• Attention to detail.
• High school diploma or equivalent.

Skills

• Adhering to security guidelines.
• Being able to handle customer complaints.
• Being able to resolve problems efficiently.
• Being discrete and flexible.
• Being focused and self motivated.
• Being self reliant and responsible.
• Interacting with people and working cohesively with them.
• Physically capable of moving equipment.
• Plumbing, carpentry, and electrical.
• Supervision and customer service.
• Time management and organisation.

Purpose of position

To provide high quality nursing care and to assist in identifying and addressing the health and social care of a wide variety of service users.

Principal responsibilities

• Provide a high standard of direct nursing care to service users, based on the assessment of care needs and in consultation with the service users, their relatives and the care team.
• Assume responsibility for the nursing services provided by the home (eg if appointed to a senior nursing role).
• Continuously evaluate the quality of care given, and regularly reassess the needs of service users in consultation with the service users, their relatives and the care team, and to effect change required to achieve planned goals.
• Ensure that residents are always well safeguarded from abuse and neglect and that safeguarding policies are fully implemented alongside those on health and safety and infection control.
• Administer and order medicines as required by service users and the home’s policies and procedures.
• Liaise with service users’ GPs and other healthcare professional involved such as occupational therapists, physiotherapists, community nurses, etc.
• Engage in nurse care planning and implementation of care plans.
• Work within the NMC codes of conduct and Scope of Practice and within the home’s policies and procedures.
• Continuously review their own nursing practices to develop new skills and knowledge through continuous professional development training that contribute to the enhancement of patient care skills.
• Work closely with other members of the care team, ensuring that effective, high-quality care is given, to achieve planned goals.
• Provide support and professional supervision to care staff and nursing assistants as appropriate.
• Attend and participate in relevant staff meetings.
• Make effective and efficient use of all the home’s resources.
• Work in partnership with service users’ families and friends in planning, implementing and reviewing care plans.
• Enable service users to receive appropriate religious, cultural, emotional and psychological support.

The applicant must have good verbal and written skills. They should also have good computer skills; proficient in MS word and excel.

It will be desirable if they are able to cover staff holidays on weekdays, but not essential. Work hours will be 9am – 5pm.

We will complete a DBS check on the successful candidate.

Your role might include:

• Managing the reception area and taking phone calls.
• Main contact for all visitors in the building
• Managing enquiries in person , over the phone and via email.
• Oversight of inventory but, not limited to printer and stationery.
• Trouble shooting of office equipment.
• Provide clerical support to the care team.
• Able to engage with supported individuals in the home.

The Wellbeing Coordinator is responsible for ensuring that meaningful, enjoyable, engaging and stimulating activities are planned and implemented in the Home for all residents.

You’ll organise social activities for people who need care and support and support them to take part.

Activities workers are usually based in care homes or day centres, but you could also work in someone’s home or the community.

Your role might include:

• Talking with people about the types of activities they’d like to do
• Organising activities that are tailored to the needs and abilities of individuals, as well as group activities that will bring individuals together
• Booking external suppliers to provide entertainment
• Organising trips out in the local community, considering transport arrangements and accessibility
• Assisting people to take part in activities.